Terms & Conditions

• A non-refundable deposit of $500 is required to confirm your booking.
• Full payment is required for bookings made within 30 days of the tour start date.
• The remaining balance is due 30 days before the tour start date.

• Guests may reschedule their tour depending on the notice period, with the following fees applied:
  • 60+ Days: Free rescheduling.
  • 30-59 Days: $200 rescheduling fee.
  • 15-29 Days: $500 rescheduling fee.
  • 0-14 Days: $1000 rescheduling fee.
• Rescheduling fees are an additional charge and will not be deducted from the deposit.

• Cancellations made more than 60 days before the tour start date will receive:
  • 80% refund + 20% refund in the form of a voucher for future tours.
• Cancellations made within the following timeframes will receive:
  • 30-59 Days: 60% refund.
  • 15-29 Days: 40% refund.
  • 8-14 Days: 20% refund.
  • 0-7 Days: No refund.

• Travel insurance is strongly recommended to cover unforeseen circumstances such as illness, accidents, or trip interruptions.
• Guests are responsible for securing their own travel insurance.

• While there are no specific health or fitness requirements, guests are encouraged to assess their ability to participate in activities such as kayaking, hiking, or island hopping.
• No health forms are required for participation.

There is no minimum age for general tour participation. However, some activities may have age restrictions, which will be communicated at the time of booking.

• Guests are expected to show respect towards staff, fellow guests, and the local community. Disrespectful or dangerous behavior may result in removal from the tour.
• In the event of misconduct, a verbal conversation will occur to discuss whether a warning or removal is necessary.
• No refunds will be issued for removal due to misconduct.

• By participating in our tours, guests acknowledge the risks associated with outdoor and adventure activities.
• Philippines Luxury Tours will not be held liable for accidents, injuries, or the loss of personal property during the tour.

In the event of natural disasters, government restrictions, or other uncontrollable events, guests may choose between rescheduling the tour or receiving a refund.

• If the itinerary needs to be modified due to weather or other circumstances, we will make every effort to reschedule the affected activity.
• If rescheduling is not possible, an alternative activity will be provided, or a refund will be offered.

• All disputes arising under these terms will be governed by Australian law.
• In the case of disputes, mediation and arbitration will be attempted before escalating to legal action.

All bookings are made through our website and processed via Stripe. As such, Stripe’s Terms & Conditions apply to all transactions.

• Guests are responsible for ensuring that they have the necessary visas and travel documents for entry into the Philippines.
• Cancellations due to visa or documentation issues will be subject to our standard cancellation policy.